Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
DuraFlex Chimney Liner & Rebuild in Hempstead: What to Know First
We install, repair, and rebuild DuraFlex chimney liners in Hempstead every week, and most liner jobs are done in a single day once we confirm the diagnosis. The honest price posture is this: we don’t quote a liner replacement until we’ve put a camera up the flue and shown you exactly what we’re seeing. If the liner doesn’t need replacing, Wendell Pike will tell you that before he tells you anything else. This page is for Hempstead homeowners with a DuraFlex liner who’ve been told they need work, or who suspect something’s off. If your liner was installed years ago and you’ve never had it looked at, call (516) 963-1068 and we’ll schedule an inspection.
How DuraFlex Products Fail, and How We Fix Them
DuraFlex makes a solid product. But every liner has a lifespan, and Hempstead’s weather doesn’t do it any favors. Here’s what we actually see on the rooftops around town:
- DuraFlex 316L smooth-wall liners corroding at the tee connection. This shows up most often in homes where the water heater vents into the same flue. The 316L alloy handles wood-burning temperatures, but condensate from gas appliances is acidic and eats at the seam where the liner meets the tee. Owners notice a rust-colored drip at the cleanout door. Fix: we cut out the corroded section, replace it with fresh 316L, and reseal. If it’s widespread, we’re honest about a full replacement.
- DuraFlex AL series (aluminum) liners deforming in wood-burning flues. The AL series is made for gas appliances, and we occasionally find one that was installed in a fireplace flue by someone cutting a corner. The aluminum can’t take the heat, it warps, and then the liner no longer vents. Symptom: smoke rolling back into the room on startup. Fix: the AL comes out and 316L goes in. There’s no repair that makes aluminum safe for solid fuel.
- Flex liner kinked during the original pull, wearing thin at the bend. DuraFlex flex liners are tough, but if the original installer didn’t use a pulling cone or forced the liner through an offset smoke chamber, we see creases where the metal work-hardened. Those creases trap creosote. Given enough time, the trapped creosote eats at the liner from the inside. Camera inspection shows accordion-style folds that shouldn’t be there. Fix: depending on severity, we either smooth the section or replace the run.
- Improper termination: liner ends below the flue tile or the cap has failed. On older Hempstead chimneys, we often find a DuraFlex liner that stops short of the top of the existing flue tile. Rain and snow get in behind it, and the liner sits in water at the base. Freeze-thaw cycles on Long Island with the snow we get near Hofstra cause hairline cracks in the surrounding masonry. Fix: we extend the liner to correct height, install a proper cap, and repair the crown so water stops getting in.
- Glazed creosote inside 316L liners after years of low-temperature fires. Even stainless liners aren’t creosote-proof. Hempstead homeowners who favor low, smoldering fires build up third-degree glazed creosote that’s a genuine chimney fire risk. We remove it with mechanical tools and follow up with a camera check to confirm the liner walls are still sound. If the liner has thinned from repeated brushings, we’ll tell you plainly and quote a replacement when it’s actually necessary.
Our DuraFlex Chimney Liner & Rebuild Process
Every DuraFlex job we do in Hempstead follows the same honest sequence. Nothing happens before you see the evidence.
- 1
You call and talk to a live person. We ask about the age of the liner, what symptoms you’re seeing, and whether you have any paperwork from the original install. A real appointment time goes on the calendar.
- 2
Wendell or one of his crew shows up, and the camera goes in first. We don’t propose a liner job without video. You’ll see the footage with us, and we’ll point out what’s normal, what’s failing, and what can wait. If it doesn’t need doing, we’ll tell you.
- 3
We decide together: repair, section replacement, or full liner and rebuild. For DuraFlex specifically, we prefer OEM 316L replacement sections where we can match them. For full replacements, we stock genuine DuraFlex 316L flex in lengths that fit your flue, and we’ll explain why OEM matters for your situation, and when a quality aftermarket section is genuinely equal.
- 4
The work gets done cleanly, with drop cloths and shoe covers. Old liner sections come out the top when possible. New liner goes in with a pulling cone so we don’t kink it at the smoke chamber. We insulate per code and terminate correctly, with the cap sized right.
- 5
Post-install camera check and draft test. We run the camera again to show you the finished liner smooth and tensioned. Then we check the draft so the first fire doesn’t smoke back into the house.
- 6
You get the 90-Day Done Right Promise in writing. If it’s not right, you make one call and we’re back. That’s the deal, on every single DuraFlex job we do in Hempstead.
What DuraFlex Chimney Liner & Rebuild Costs in Hempstead
Pricing for DuraFlex chimney liner and rebuild work in Hempstead breaks down by the scope of the job:
- Inspection with camera: $150-$250. We waive this fee if you proceed with a repair.
- Section repair at the tee or a damaged joint: $400-$800. This is common for the 316L corrosion issue described above.
- Full DuraFlex 316L liner replacement in a single-story flue: $1,800-$2,800. This includes removing the old liner, installing new, insulation wrap where needed, and a proper cap.
- Liner replacement plus partial chimney rebuild (crown, top courses, or flue tile work): $3,500-$6,000. Hempstead chimneys from the 1920s through the 1950s often need crown work at the same time.
- Full chimney rebuild from the roofline up with new DuraFlex liner: $7,000-$14,000 depending on height and access. We’re honest when a rebuild is cosmetic versus when it’s structural.
The biggest price movers are flue height (a three-story Hempstead Victorian costs more than a one-story ranch), whether the old liner can be extracted easily, and whether the surrounding masonry needs work at the same time. We give upfront pricing before a single tool comes off the truck, and the number we quote is the number on the invoice. No trip charge inside our service county. Call (516) 963-1068 for a free estimate, and we’ll come out with the camera.
Why Hempstead Homeowners Call Top Hat Chimney for DuraFlex Work
We’ve been doing chimney work since 1999, and a lot of those years have been spent on Hempstead rooftops near Hofstra, where older homes and older chimneys go hand in hand. Wendell Pike’s name and license number are published, because around here, you’ll probably run into him again at the hardware store on Saturday. We answer the phone around the clock, we don’t send a stranger in a franchise truck, and every single DuraFlex liner job, repair or full rebuild, comes with our 90-Day Done Right Promise in writing. If the work isn’t right, one call brings us back. We also service HeatShield and Gelco products, so if you don’t actually need a new liner and a resurfacing job makes more sense, we’ll tell you that instead of selling you something you don’t need. Ask anyone on your street. We’ve probably already been up on their roof.
FAQs
We’re an independent DuraFlex service provider, not an authorized dealer or installer. That’s a good thing when it comes to repairs: we can give you an honest opinion about whether an OEM DuraFlex section is the right call or whether a quality aftermarket section does the same job for less money. Call (516) 963-1068 and we’ll walk you through what we’d do on your specific liner.
Most section repairs are done in 2-3 hours on-site. A full liner replacement is typically a single-day job for an average one or two-story Hempstead home. If a chimney rebuild is also needed, schedule for 2-3 days depending on weather. We’ll give you a clear time frame when we quote, and we’ll call if anything about it slips.
If you’re seeing smoke in the room, rust stains at the cleanout, or hearing flaky sounds when you brush the flue, don’t use the fireplace until a camera inspection confirms whether the liner is compromised. A damaged liner can leak heat and gases into the surrounding masonry, and in a worst case, that’s how chimney fires start. We’ll come out, show you the footage, and tell you plainly if it’s safe or not.
DuraFlex warranties apply to the product, not the installation. Hempstead homeowners often ask us to help with a warranty claim, and we’ll document everything with photos and measurements so you have what you need. What we can’t do is act as the manufacturer’s rep. Our own 90-Day Done Right Promise covers the work we do, independent of any product warranty.
Once a year, burn or no burn. Chimneys break in the off-season too, and a liner that sits unused all summer with rain and humidity in the air can develop surface rust at the seams before you ever light the season’s first fire. Annual camera inspection is cheap insurance compared to a $4,000 rebuild.
If you’re in Hempstead or anywhere in the surrounding area and you’ve got questions about a DuraFlex liner, call Top Hat Chimney at (516) 963-1068. We’ll send someone out with a camera and a straight answer. Free estimate, and no trip charge inside the county.
Written by Wendell Pike, Owner, Top Hat Chimney at Top Hat Chimney, serving Hempstead and nearby areas.





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