Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Services Across Franklin Square
Fireplace work in Franklin Square usually falls into two buckets: a gas or wood unit that stopped performing, or an older masonry chimney that needs attention before it becomes a bigger problem. Most calls we take from Franklin Square homeowners involve postwar Cape Cods and ranches with multi-flue chimneys built between 1945 and 1965. Those stacks carry 60 to 80 years of Nassau County weather, and they rarely give obvious warning before something fails. If your fireplace is acting up, or you just want straight answers about what’s really going on inside your chimney, call (516) 963-1068. We’ll give you the plain truth and a firm price before any work begins.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
Why Top Hat Chimney Is Franklin Square’s Preferred Fireplace Services Company
Wendell Pike founded Top Hat Chimney in 1999, and he still runs the company like the owner-operated shop it is. Not a franchise. Not a call center that sends whoever’s available. When you call, a live person answers, and the person who shows up at your door is someone Wendell would trust to work on his own neighbor’s house. Franklin Square homeowners have been calling us for years because we do the same thing every single time: camera inspection first, plain-English explanation second, and a written price before a tool comes off the truck.
Ask anyone on your street. The homes in Franklin Square are dense, the neighbors talk, and word gets around when a contractor actually stands behind the work. Every job we complete carries a 90-Day Done Right Promise in writing. If it’s not right, one call brings Wendell or his crew back at no additional cost. That’s not marketing language. It’s stamped on the paperwork.
We also know these houses. The split-levels off Hempstead Turnpike, the capes near Rath Park, the ranches lining Franklin Avenue and Fenworth Boulevard. We know what the original terra-cotta liners look like after seven decades. We know which flues were abandoned when oil burners got swapped for gas. And we know how nor’easter-driven rain finds every weak mortar joint in a crown. Fireplace Services in Franklin Square means something specific to us, and it starts with understanding the housing stock we’re working in.
Our Fireplace Services in Franklin Square
We handle the full range of fireplace work, but in Franklin Square these are the ones that keep us busy. Here’s what each involves and what we typically find in this area.
Gas Fireplace Service
Gas fireplaces in Franklin Square are often direct-vent units installed during the oil-to-gas conversions of the 2000s and 2010s. We clean burners, check thermocouples and pilots, test for proper venting, and confirm the log set is positioned correctly. A poorly vented gas unit pushing combustion byproducts into a living room is silent and dangerous. Gelco, Famco, and Copperfield parts are what we typically stock for these units, which means less waiting when something needs replacing.

Wood Burning Fireplace
A wood fireplace in a 1950s Franklin Square cape is usually a masonry firebox with an original clay tile flue. Those liners crack over time, and salt-laden air from the Atlantic accelerates spalling at the crown. We sweep the flue, inspect the firebox, and run a camera if we see anything that warrants a closer look. First-degree creosote is a brush job. Third-degree is a glaze. We’ll show you the difference on camera and tell you which one you have.

Fireplace Insert
Inserts are a smart way to turn a decorative masonry fireplace into an actual heat source, and a lot of Franklin Square homeowners ask about them when their heating bills climb. We install and service inserts that fit existing fireboxes, including units that work with gas or wood. The critical piece is the liner: an insert vented into an old, unlined, or cracked flue is a hazard. We size and install the proper stainless liner every time.

Damper Repair
A damper that won’t open fully, won’t seal closed, or has rusted through is one of the most common complaints we hear in Franklin Square. An open or ill-fitting damper pulls conditioned air out of the house all winter and lets rain and damp air in during the shoulder seasons. We repair or replace dampers, and we’ll tell you honestly if the damper is fine and the real problem is something else. Not every damp fireplace is a damper problem.

Trusted Brands We Service in Franklin Square
We install and service equipment from manufacturers we’ve worked with for over two decades, including Gelco, Olympia Chimney, and Copperfield. When a Franklin Square customer needs a replacement component, we often have it on the truck or can source it quickly because we’re local and we stock for the units common in this area. No waiting weeks for a backordered part from a warehouse in another state. We also work with DuraFlex and HeatShield when a liner or resurfacing job calls for it.
Common Fireplace Problems We See in Franklin Square Homes
These are the recurring issues we find in Franklin Square, and they’re tied directly to the age and construction of the housing stock here.
- Hidden cracks in original terra-cotta flue liners. Most Franklin Square chimneys still have the clay tiles installed when the house was built. After 60 to 80 years of heat cycling and freeze-thaw stress, those tiles crack and spall. You won’t see it from the living room, and a visual sweep won’t catch it either. A Level 2 camera inspection shows the gaps that leak flue gases into the wall cavities.
- Abandoned oil flues after gas conversions. Nassau County has one of the highest concentrations of heating-oil-dependent homes in the country, and Franklin Square is no exception. When homeowners switched from oil to gas, the old oil flue was often abandoned in place, uncapped at the crown. Rain, salt air, and animals get in, and the moisture attacks the shared masonry from the inside. We ask about your home’s heating history because that’s the only way to know whether an abandoned flue is silently doing damage.
- Nor’easter-driven water infiltration. Rain in Franklin Square doesn’t always fall straight down. Nor’easters push water horizontally into chimney crowns and open mortar joints. The result is freeze-thaw spalling in winter: water saturates the brick, then freezes and expands, popping faces off and loosening the entire stack. A rebuilt crown with a proper overhang is often the single best repair we can make for a Franklin Square chimney.
- Rusted or seized dampers. The damp, salty air that works on exterior masonry also eats metal components. Dampers in Franklin Square fireplaces rust through or freeze in position more often than you’d expect. A damper stuck open means a drafty house all winter. A damper stuck closed means a smoky firebox the moment you light a fire.
Pricing for Fireplace Services in Franklin Square, NY
We believe in telling you the number before we start, and the number we quote is the number on the invoice. Here’s what Franklin Square homeowners typically pay:
- Gas fireplace service and cleaning: $180-$280, depending on unit type and access.
- Wood fireplace sweep and inspection: $200-$325, camera inspection included when needed.
- Damper repair or replacement: $220-$450, depending on damper size and condition.
- Fireplace insert installation: $1,400-$3,200, including liner where required.
- Chimney crown rebuild: $1,100-$1,900, depending on crown size and access.
These are the ranges we see most often in Franklin Square. A cracked flue liner in a two-story chimney with poor roof access will land higher than a simple sweep on a single-story ranch. We don’t pad. We don’t invent work. And we offer $40 off any repair over $200, plus a free second opinion on any written estimate from another company. Call (516) 963-1068 for an exact quote. Estimates are free.
We Also Serve Cities Near Franklin Square
If you’re in Franklin Square or just outside it, we cover the surrounding communities too. Our service area includes West Hempstead, New Hyde Park, Garden City, and Floral Park. Same upfront pricing, same camera-first approach, same 90-Day Done Right Promise on every job.
Serving Franklin Square, NY - Our Local Coverage Area
We’re based in the Franklin Square area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Fireplace Services in Franklin Square
Because chimneys break in the off-season too. In Franklin Square, the freeze-thaw cycles and salt air are doing damage whether you burn or not. A rarely used fireplace still has a flue, a crown, a damper, and mortar joints, and all of them are aging. We’ve found cracked liners and open abandoned flues in chimneys that hadn’t seen a fire in years. Once a year, burn or no burn. Call (516) 963-1068 to schedule an inspection.

Third-degree creosote is a hard, glazed deposit that forms when flue gases condense in a cool chimney, and older Franklin Square chimneys with wide, uninsulated flues are more prone to it than newer, properly sized systems. It’s the most difficult creosote to remove and the most likely to ignite. If your fires feel sluggish or you notice a sharp, tarry odor in warmer weather, have it checked. We’ll show you exactly what’s in your flue on camera before recommending anything.

Yes. Most Franklin Square homes built between 1945 and 1965 have multi-flue chimneys, and many still contain an abandoned oil flue from before a gas conversion. If that flue was never capped, it’s an open channel for rain, salt air, and animals. The moisture migrates into the shared masonry and can damage the firebox and the flue serving your fireplace. During our inspections, we always ask about the home’s heating history so we can check for this specifically. It’s a problem most sweeps miss entirely. We see it constantly.

Salt air accelerates two problems: mortar deterioration and metal corrosion. The sodium and chloride in coastal air get into the porous surface of brick and mortar, and each freeze-thaw cycle widens micro-cracks until the mortar crumbles. Metal components like dampers and chimney caps corrode faster too. Franklin Square isn’t oceanfront, but the maritime influence is real, and it means your chimney ages faster than an identical structure further inland. Crown sealing and regular mortar joint repair are the two things that slow it down.

Because we won’t quote a repair we can’t verify, and you shouldn’t pay for one you can’t see. Camera inspection shows exactly what’s happening inside your flue: cracks, spalling, gaps, abandoned flues, nesting, or nothing at all. If there’s no real problem, we’ll tell you that plainly. If there is, you’ll see it on the screen before we put a number on paper. No upsell, no scare tactics. Just evidence. That’s how we’ve done it since 1999, and it’s why homeowners in Franklin Square keep calling us back.

Call Top Hat Chimney for Fireplace Services in Franklin Square
If your fireplace needs attention in Franklin Square, call (516) 963-1068. Wendell and his crew will show up when they say they will, look at the actual condition of your chimney with a camera, and give you a straight answer and a firm price. No pressure. No mystery charges. No work recommended that you can’t verify with your own eyes. That’s the whole job.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Franklin Square and surrounding communities since 1999.





Before
After
Before
After
Before
After